Returns & Exchanges
At Penny Skateboards, we want you to be completely stoked on your new ride, which is why we offer a 30-day return policy on all unused products in their original packaging. Whether it's a change of heart or a warranty issue, our team is here to ensure your shopping experience is as smooth as our signature chrome bearings.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Place your unused skateboard and any accessories back into the original shipping box, ensuring all protective wrapping and tags are intact.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely fasten it to the outside of your package, covering any old shipping marks.
- 4.Drop Off and Refund
Hand your package to the designated courier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.